13.03.2025
Case study:
Zeelab Pharmacy × Borzo
One of the fastest-growing pharmacy chains, Zeelab Pharmacy, shares how Borzo supports their hyperlocal deliveries with speed and reliability
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Contents
About the client
Zeelab Pharmacy is one of India’s fastest-growing pharmacy chains specializing in generic medicines, serving around 40 lakh customers monthly through over 2,500 stores nationwide.
With more than 30 years of manufacturing experience, Zeelab produces over 2,000 products across allopathic, ayurvedic, food supplements, cosmetics, and anti-cancer ranges. Zeelab has been working with Borzo since 2020 to streamline their delivery process.
“Borzo has proven to be reliable, fast, and affordable. I definitely recommend it to anyone who’s looking for a hassle-free delivery solution.”
— Gaurav
Customer success, Zeelab Pharmacy
💬 Why did you choose Borzo?
Gaurav: As we began scaling our hyperlocal deliveries from our stores, we needed a delivery partner that offered the right balance of speed, reliability, and affordability. We needed a service that could handle urgent deliveries while being cost-effective, and that's exactly why we chose Borzo.
💬 What do you like about Borzo?
Gaurav: What we love about Borzo is how seamless the entire process is. From the moment I place an order to when it's delivered, everything just works smoothly.
But beyond that, I was truly impressed by how affordable the service is without compromising on reliability or speed. We can always count that our parcel will be delivered on time. They are quick to respond to all issues and are very professional.
But beyond that, I was truly impressed by how affordable the service is without compromising on reliability or speed. We can always count that our parcel will be delivered on time. They are quick to respond to all issues and are very professional.
💬 How would you summarize your experience with Borzo?
Gaurav: Overall, we are extremely satisfied with Borzo. We’re genuinely excited to keep using the service. Borzo has proven to be reliable, fast, and affordable. I definitely recommend it to anyone who’s looking for a hassle-free delivery solution.
🌟 Looking ahead
What’s next for Zeelab Pharmacy × Borzo?
Borzo will continue supporting Zeelab Pharmacy’s growth by ensuring fast, reliable, and cost-effective deliveries. Together, they plan to expand delivery capabilities and further enhance customer satisfaction across India.
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