13.03.2025
Case study:
Jhama Sweets × Borzo
Jhama Sweets, a renowned confectionery products brand, shares how Borzo transformed their delivery operations with fast, affordable, and scalable logistics solutions
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Contents
About the client
Jhama Sweets & Foods Pvt Ltd is a renowned brand specializing in sweets, namkeen, dry fruits, and other confectionery products. With over seven decades of experience, they serve customers both online and offline, delivering traditional flavors with quality and trust. Jhama Sweets has been delighting customers with authentic confectionery products for more than seventy years, building a loyal customer base across India.
Since partnering with Borzo’s in 2021, Jhama Sweets has improved their delivery operations by leveraging Borzo’s easy-to-use platform, real-time tracking, and competitive pricing.
“Borzo’s reliability, efficiency, and customer-first approach have made a huge impact on our business.”
— Prakhar Malviya
Administrator, Jhama Sweets & Foods Pvt Ltd
💬 Why did you choose Borzo?
Prakhar Malviya: Before Borzo, we faced significant delivery challenges. Our previous providers were often unreliable, leading to delayed shipments and dissatisfied customers. We needed a fast, affordable, and same-day delivery solution. Borzo stood out for its ease of use, real-time tracking, and competitive pricing. We were impressed by their ability to adapt to our business needs.
💬 What do you like about Borzo?
Prakhar Malviya: We’re delighted to share our positive experience with Borzo. The platform’s user-friendly interface makes it effortless to schedule pickups, track shipments, and optimize routes with multiple deliveries. Their customer support team is consistently responsive and helpful. Borzo’s flexibility and scalability have been instrumental in our business growth, alleviating logistical concerns.
One feature that stands out is their parcel security feature, providing peace of mind in case of any issues. Additionally, their real-time tracking ensures that we and our customers remain informed throughout the delivery process.
One feature that stands out is their parcel security feature, providing peace of mind in case of any issues. Additionally, their real-time tracking ensures that we and our customers remain informed throughout the delivery process.
💬 How would you summarize your experience with Borzo?
Prakhar Malviya: We’re happy with Borzo services! Their reliability, efficiency, and customer-first approach have made a huge impact on our business.
We’re excited to keep using Borzo and find new ways to work together to drive growth and keep our customers happy. Thanks, Borzo, for being an amazing partner.
We’re excited to keep using Borzo and find new ways to work together to drive growth and keep our customers happy. Thanks, Borzo, for being an amazing partner.
🌟 Looking ahead
What’s next for Jhama Sweets × Borzo?
Borzo will continue to support Jhama Sweets as they grow, helping deliver their products with speed, security, and reliability. Together, they aim to expand same-day delivery coverage and further improve the customer experience.
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