13.03.2025
Case study:
Rentkar × Borzo
Our client, a peer-to-peer rental platform, on how Borzo delivery improved their performance
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Contents
About the client
Rentkar is a peer-to-peer rental platform founded in 2019. What began as a college initiative to share items like gaming consoles and musical instruments has evolved into a leading rental tech platform operating in Mumbai, Delhi, Bengaluru, and Pune.
Rentkar offers a wide range of products for rent, including electronics, gaming gear, musical instruments, electric vehicles, and more. Their mission is to promote a sustainable sharing culture by providing access to high-quality products without the burden of ownership.
“It’s not just a partnership; it’s been an integral part of our success as we expand our services across India.”
— Pawan
Regional operations manager, Rentkar
Video feedback
💬 Why did Rentkar choose Borzo as a delivery partner?
P: “Prior to engaging with Borzo, we faced significant challenges in maintaining safe and reliable deliveries. As a business, ensuring that our customers receive the product on time was critical for us. And yet, many traditional delivery services were available but failed to meet our standards.
It was not meeting our expectations in terms of speed, efficiency, and affordability. It was very clear that we needed reliable solutions. So, that's the reason we chose Borzo.”
It was not meeting our expectations in terms of speed, efficiency, and affordability. It was very clear that we needed reliable solutions. So, that's the reason we chose Borzo.”
💬 What do you like about Borzo?
P: “Borzo has been nothing short of exceptional. What stands out most is the priority customer service that we are getting. Their real-time tracking and cost efficiency have allowed us to streamline our logistics while maintaining a high level of customer satisfaction.
It’s been a game-changer for us. Borzo exceeded our expectations, making our day-to-day operations significantly easier. I am genuinely impressed with their dedication to quality and reliability.”
It’s been a game-changer for us. Borzo exceeded our expectations, making our day-to-day operations significantly easier. I am genuinely impressed with their dedication to quality and reliability.”
💬 How has working with Borzo impacted Rentkar's operations?
P: “Since we started working with Borzo, our logistics have become more efficient, and our customer satisfaction has improved significantly. Their seamless service has made us more confident in our delivery capabilities, and we’ve noticed fewer issues with on-time deliveries.
It’s not just a partnership; it’s been an integral part of our success as we expand our services across India.”
It’s not just a partnership; it’s been an integral part of our success as we expand our services across India.”
💬 How would you summarize your experience with Borzo?
P: “I’m really excited to continue working with Borzo as we expand. They’ve become an essential part of our operations, and I’d like to thank them for being such a reliable partner in our growth.”
🌟 Looking ahead
What’s next for Rentkar x Borzo?
Borzo exceptional service and real-time tracking have significantly improved Rentkar’s operations, boosting customer satisfaction and supporting the company’s expansion. As Rentkar continues to grow, Borzo will remain a crucial partner in optimizing its logistics.

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