With a population of over 1.4 billion and a rapidly growing economy, India’s online shoppers are expected to reach 427 million by 2027. As e-commerce expands, businesses must offer fast, reliable delivery to stay competitive. But with so many delivery services available, how do you choose the right one?
In this blog, we’ll break down:
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What Do Porter and Borzo Offer?
Porter
Founded in 2014, Porter is a leading logistics company solving last-mile delivery challenges. They specialise in door-to-door delivery with a wide range of vehicle options, including bikes, mini-trucks, and tempo travellers. Known for their reliable and timely parcel delivery via surface or air, Porter covers over 19,000 pin codes, serving both individuals and businesses with a strong focus on speed and security.
- Two-Wheeler. Reliable goods transportation services for items weighing up to 20 kg, inclusive of 1.0 km distance and 25 minutes of order time.
- Trucks. Hassle-free goods transportation for heavier loads, catering to shipments up to 2,500 kg.
- Packers and Movers. Stress-free house shifting services with Porter Packers and Movers in Bangalore, starting at ₹1,200.
Borzo (WeFast)
Borzo, previously known as WeFast, focuses on express and same-day deliveries, catering to e-commerce stores, restaurants, and grocery shops. With a global fleet of 180,000 riders, Borzo ensures that shipments are delivered on time, handling 1.1 million deliveries per month.
- Delivery by end of day. Order before 4 PM and get it delivered by 9 PM with a 40% discount.
- Express delivery. A courier picks up your package within 20 minutes and delivers it ASAP.
- Scheduled delivery. Choose a 4-hour time slot and place your order in advance.
- Truck Delivery. Hire a truck to deliver shipments of up to 1,000 kg.
Cost Comparison: Which is More Affordable?
Pricing plays a significant role in choosing a courier service. Let’s break down the costs for both.
Porter Charges per Kg
Porter’s base fare is ₹60 for delivering goods of up to 20 kg. Businesses can also use their Volumetric Weight Calculator for precise pricing, making it easier to estimate costs for bulky shipments.
Borzo (WeFast) Pricing
Borzo offers a starting price of ₹45 for express deliveries. However, businesses can save even more with the By End of Day service, where the price drops to ₹27 when booking before 4 PM for delivery by 9 PM, offering up to 40% savings.
Delivery Speed: Which is Faster?
In logistics, time is money. So, how do these two services fare when it comes to speed?
Porter’s Delivery Time
Porter specialises in same-day deliveries, which is ideal for businesses that need goods transported within city limits. They ensure on-time deliveries with their 7.5L+ driver partners.
Borzo’s Express Delivery
Borzo offers express delivery, where packages are picked up within 20 minutes and delivered in under 90 minutes. Businesses can also opt for scheduled deliveries, By End of Day service, or truck deliveries, allowing them to choose the most suitable option based on their required delivery speed and logistics needs.
Coverage and Service Availability
The reach of a courier service determines how well it can meet your business needs.
Porter Coverage
Porter operates in 21+ cities, making it an excellent choice for businesses with a wide customer base.
Borzo Coverage
Borzo covers 6 major cities, including Mumbai, Delhi NCR, Bangalore, Hyderabad, Pune, and Chennai. While their network is smaller, they are highly efficient in urban logistics.
Customer Reviews and Ratings
Customer feedback provides valuable insights into service quality. Here’s a snapshot of how Porter and Borzo fare in terms of customer satisfaction across various platforms:
Porter Reviews
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- Rating: 4.8 stars, 837K reviews (Google Play Store); 4.9 stars, 178.9K reviews (App Store)
- Downloads: 10M+ Downloads (Google Play Store)
Borzo Reviews
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- Rating: 4.8 stars, 74.6K reviews (Google Play Store); 4.8 stars, 4.7K reviews (App Store)
- Downloads: 1M+ Downloads (Google Play Store)
Safety of Deliveries: Which Service Offers Better Insurance?
When it comes to shipping valuable goods, delivery safety is a key concern. Let’s explore how Porter and Borzo address this crucial aspect of delivery.
Porter
Porter does not provide insurance coverage for shipments, meaning customers must arrange their own insurance separately. This adds an extra step and cost for businesses handling high-value goods.
Borzo
Borzo ensures 99.8% parcel safety and offers a money guarantee, insuring packages up to ₹50,000.
Which One Should You Choose?
Choosing between Porter and Borzo ultimately boils down to your specific needs and priorities. Each service offers its own unique strengths, but understanding these differences will help you partner with the right courier for your business.
Key Takeaways:
- Cost Comparison: Both services are priced competitively, but Borzo could offer more value, especially for scheduled shipments, thanks to its transparent pricing and flexible options.
- Delivery Speed: Borzo excels in providing faster citywide deliveries with its express service, making it an ideal choice for businesses in need of quick, on-demand logistics.
- Coverage & Service Availability: Porter offers broader coverage across multiple cities, which is advantageous for businesses operating in various regions. Borzo, however, is a solid contender for businesses focused on city-specific logistics.
- Customer Reviews & Ratings: Both services receive high ratings, though Porter has a larger user base, while Borzo stands out for its consistency and impressive customer satisfaction.
- Safety of Deliveries: When it comes to safety, Borzo’s built-in insurance coverage provides added protection for businesses shipping high-value or fragile goods, offering greater peace of mind.
As we explored, Borzo has the balanced solution that ticks all the boxes for small businesses, offering everything they need without the hassle.
Ready to streamline your deliveries? Get in touch with the Borzo team today and discover how they can help take your business to the next level with reliable, fast, and secure delivery solutions.
Ready to streamline your deliveries? Get in touch with the Borzo team today and discover how they can help take your business to the next level with reliable, fast, and secure delivery solutions.
Porter vs Borzo FAQ
How to Use the Porter App
- Download the Porter app from Google Play Store or App Store.
- Select the service that best suits your needs.
- Enter your pick-up and drop-off locations.
- Add extra stops if required.
- Choose a vehicle type based on your shipment—2-wheelers, 3-wheelers, or trucks.
- Specify the type of goods you’re transporting.
- Select a payment method that works for you.
- Tap “Book Now”—your vehicle will be on its way!
How to Use the Borzo App
- Download the Borzo app from Google Play Store or Apple Store.
- In the lower tab, click on New Order. An order form will appear.
- Choose from the four available services based on your delivery needs.
- Fill out the order form with details such as weight, addresses, and the sender's and recipient's phone numbers. You can also specify what you are sending.
- Add extra delivery points if required.
- Select your preferred payment method: Cash, or UPI/QR, Card, Wallet.
- Click Create Order to complete the booking.
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