Out of 56 countries & territories worldwide, India leads the online shopping scene, with 98% of consumers purchasing online. This number is set to grow even bigger, with annual online shoppers in the country expected to reach 425 million by 2027.
As e-commerce continues to boom, the demand for reliable courier services has skyrocketed. Businesses now need fast, safe, and cost-efficient delivery solutions to meet growing consumer expectations, making courier services an essential part of the e-commerce industry.
This blog explores the best courier services in India, comparing factors like speed, cost, reach, and reliability to help businesses choose the suitable option for their logistics needs.
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Top 10 E-commerce Delivery Partners in India
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Borzo (WeFast)
Minimum Charge: ₹27
Delivery Time: Under 90 minutes
Coverage: Mumbai, Delhi NCR, Bangalore, Hyderabad, Pune, and Chennai
Borzo, formerly known as WeFast, has become a go-to service for e-commerce businesses needing efficient and affordable citywide logistics.
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- Express Delivery. Packages are picked up in 20 minutes.
- Scheduled Delivery. Customers can book a 4-hour time slot for convenience, which means you can place an order in advance.
- Money Guarantee. Insures shipments for up to ₹50,000, adding peace of mind for high-value goods.
- By End of Day Delivery. Order before 4 PM and get it delivered by 9 PM with a 40% discount.
- Truck Delivery. Now offering truck delivery services in Mumbai for shipments up to 1,000 kg, perfect for bulk transport needs.
With a 99.8% parcel safety rate and features like freight insurance and optimised delivery routes, Borzo is the smart choice for e-commerce businesses seeking reliable, efficient, and affordable delivery solutions.
Dunzo
Minimum Charge: ₹10-₹60
Delivery Time: 19 minutes for groceries
Coverage: Pune, Gurgaon, Hyderabad, Delhi, Chennai, Mumbai
Dunzo makes urban living effortless by offering more than just package delivery—it runs errands and meets hyper-local needs.
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- Order Scheduling: Plan ahead by scheduling orders up to two days in advance.
- Multiple Drop Points: Deliver to multiple customers from one pick-up, saving time and costs.
- 24/7 Support: Access instant assistance via live chat for order-related queries.
Dunzo’s focus on hyper-local needs sets it apart, even if it’s not as extensive as other providers.
Shadowfax
Minimum Charge: ₹50
Delivery Time: 10 to 60 minutes for food and pharma items
Coverage: 2,500+ cities
Shadowfax leads the e-commerce logistics sector, managing over 2 million packages daily ensures exceptional reliability and scalability for businesses.
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- Nationwide Reach. Covers 2,500+ cities, ensuring deliveries to almost every corner of India.
- Brand Partnerships. Collaborates with major e-commerce players, offering seamless scalability.
- Quick Delivery. Ensures groceries reach customers within 10 minutes and food and pharma items within 60 minutes.
- Flexible Manpower. Provides manpower solutions ranging from 2 to 12 hours, ensuring operational flexibility.
- Electric Vehicle (EV) Solutions. Enables businesses to transition to sustainable logistics with an electrified fleet.
Shadowfax redefines logistics with speed, scalability, and innovative solutions, making it a trusted partner for businesses across India.
Bluedart
Minimum Charge: ₹150
Delivery Time: Next-day
Coverage: 21,680+ PIN codes
With over 40 years of experience, Bluedart surely belongs to the top delivery companies in India.
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- E-Solutions for Businesses. Streamlined e-shipping tools and integration options enhance operational efficiency for companies of all sizes.
- Advanced Tracking for Registered Customers. Access shipment data for up to 90 days, filter by various parameters, and download reports.
For businesses needing a dependable logistics partner with unmatched reach and technology-driven solutions, Bluedart is your e-commerce courier.
Shiprocket
Minimum Charge: ₹26 per 500g
Delivery Time: 24 to 72 hours
Coverage: 19,000+ PIN codes
Shiprocket is transforming the way e-commerce businesses manage logistics by partnering with 25 courier providers, allowing businesses to select the best delivery options.
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- Inventory Management. Centralised control with real-time updates and two-way inventory synchronisation.
- Analytics Dashboard. Access a single-view dashboard to make data-driven decisions and manage all orders efficiently.
- Returns & Refunds. Simplify the returns process with automatic refund processing and easy return requests from the tracking page.
With AI-driven solutions, Shiprocket’s platform integrates your sales channels, allowing you to manage orders, inventory, and returns all in one place. Shiprocket’s tech-driven approach makes it ideal for e-commerce entrepreneurs.
DHL
Minimum Charge: ₹26 per kg for GoGreen Plus
Delivery Time: 2 to 20 days
Coverage: 220+ countries
As a global leader in logistics, DHL provides unmatched international shipping solutions. It ensures seamless cross-border operations for businesses.
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- DHL Global Forwarding. Facilitates international and domestic freight deliveries, connecting businesses worldwide through robust trade networks.
- DHL Supply Chain. As the leading contract logistics provider, it optimises supply chains with reliable and flexible logistics support, whether locally or internationally.
DHL combines cost efficiency with eco-friendly solutions, making it a preferred partner for businesses seeking reliability and sustainability in their operations.
Uncle Delivery
Minimum Charge: ₹44 to 48
Delivery Time: Same-day
Coverage: Delhi, Mumbai, Bangalore, Hyderabad
Relatively new yet rapidly growing, Uncle Delivery offers dependable 24/7 services. With their express options and a focus on both small and large parcels, it’s perfect for urgent business needs.
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- Wide Range of Delivery Vehicles. Customers can choose from motorbikes, 7 ft. trucks, 8 ft. trucks, and more to suit their delivery needs.
Though currently operating in a limited number of cities, namely Delhi, Mumbai, Bangalore & Hyderabad, Uncle Delivery is gaining trust for its reliability.
Porter
Minimum Charge: ₹44
Delivery Time: Same-day
Coverage: 19 cities
Founded in 2014, Porter addresses the inefficiencies of last-mile delivery, making its name for intracity logistics.
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- Door-to-Door Delivery. Provides doorstep pick-up and delivery across cities without any hassle.
- On-Time, Every Time. Offers multiple courier delivery modes to suit preferences, guaranteeing timely shipments.
- Free Shipping Label Printing. Simplifies operations by handling label printing; businesses only need to share their CR number.
If your business relies heavily on local deliveries, Porter is worth exploring.
Delhivery
Minimum Charge: ₹40
Delivery Time: 1 to 72 hours
Coverage: 18,600+ PIN codes
With a focus on scalability, Delhivery handles high-volume deliveries for e-commerce giants. Delhivery’s advanced technology further enhances logistics processes, making it a dependable partner for businesses aiming to scale.
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- Pan-India Reach. Deliver to even the remotest locations with coverage across 18,600+ PIN codes.
- 2-Day COD Remittance. Receive COD payments within two days to free up working capital, with no additional charges.
- Quality Check on Returns. Ensure return orders are verified at the customer’s doorstep, improving the saleability of returned shipments.
Delhivery’s blend of technology, extensive reach, and customer-focused solutions makes it an excellent choice for businesses looking to streamline logistics while scaling operations.
India Post
Minimum Charge: ₹15 per 50g
Delivery Time: 1 to 2 days for local packages
Coverage: 155,000+ locations
For businesses on a tight budget, India Post provides affordable, reliable services. It is particularly suitable for businesses catering to remote and rural areas.
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- Business Parcel. A premium surface service designed for economical and reliable distribution (handles up to 35 kilograms with a maximum length of 150 centimetres or a combined 300 centimetres for length and circumference)
- Track and Trace System. Offers an internet-based tracking service, enabling customers to monitor consignments from booking to delivery.
While slower than private players, India Post remains the backbone of India's logistics.
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