Out of 56 countries & territories worldwide, India leads the online shopping scene, with 98% of consumers purchasing online. This number is set to grow even bigger, with annual online shoppers in the country expected to reach 425 million by 2027.
As e-commerce continues to boom, the demand for reliable courier services has skyrocketed. Businesses now need fast, safe, and cost-efficient delivery solutions to meet growing consumer expectations, making courier services an essential part of the e-commerce industry.
This blog explores the best courier services in India, comparing factors like speed, cost, reach, and reliability to help businesses choose the suitable option for their logistics needs.
Top 10 E-commerce Delivery Partners in India
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Borzo (WeFast)
Minimum Charge: ₹27
Delivery Time: Under 90 minutes
Coverage: Mumbai, Delhi NCR, Bangalore, Hyderabad, Pune, and Chennai
Borzo, formerly known as WeFast, has become a go-to service for e-commerce businesses needing efficient and affordable citywide logistics.
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- Express Delivery. Packages are picked up in 20 minutes.
- Scheduled Delivery. Customers can book a 4-hour time slot for convenience, which means you can place an order in advance.
- Money Guarantee. Insures shipments for up to ₹50,000, adding peace of mind for high-value goods.
- By End of Day Delivery. Order before 4 PM and get it delivered by 9 PM with a 40% discount.
- Truck Delivery. Now offering truck delivery services in Mumbai for shipments up to 1,000 kg, perfect for bulk transport needs.
With a 99.8% parcel safety rate and features like freight insurance, optimised delivery routes, and Cash on Delivery (COD), Borzo is the smart choice for e-commerce businesses seeking reliable, efficient, and affordable delivery solutions.
Dunzo
Minimum Charge: ₹10-₹60
Delivery Time: 19 minutes for groceries
Coverage: Pune, Gurgaon, Hyderabad, Delhi, Chennai, Mumbai
Dunzo makes urban living effortless by offering more than just package delivery—it runs errands and meets hyper-local needs.
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- Order Scheduling: Plan ahead by scheduling orders up to two days in advance.
- Multiple Drop Points: Deliver to multiple customers from one pick-up, saving time and costs.
- 24/7 Support: Access instant assistance via live chat for order-related queries.
Dunzo’s focus on hyper-local needs sets it apart, even if it’s not as extensive as other providers.
Shadowfax
Minimum Charge: ₹50
Delivery Time: 10 to 60 minutes for food and pharma items
Coverage: 2,500+ cities
Shadowfax leads the e-commerce logistics sector, managing over 2 million packages daily ensures exceptional reliability and scalability for businesses.
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- Nationwide Reach. Covers 2,500+ cities, ensuring deliveries to almost every corner of India.
- Brand Partnerships. Collaborates with major e-commerce players, offering seamless scalability.
- Quick Delivery. Ensures groceries reach customers within 10 minutes and food and pharma items within 60 minutes.
- Flexible Manpower. Provides manpower solutions ranging from 2 to 12 hours, ensuring operational flexibility.
- Electric Vehicle (EV) Solutions. Enables businesses to transition to sustainable logistics with an electrified fleet.
Shadowfax redefines logistics with speed, scalability, and innovative solutions, making it a trusted partner for businesses across India.
Bluedart
Minimum Charge: ₹150
Delivery Time: Next-day
Coverage: 21,680+ PIN codes
With over 40 years of experience, Bluedart surely belongs to the top delivery companies in India.
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- E-Solutions for Businesses. Streamlined e-shipping tools and integration options enhance operational efficiency for companies of all sizes.
- Advanced Tracking for Registered Customers. Access shipment data for up to 90 days, filter by various parameters, and download reports.
For businesses needing a dependable logistics partner with unmatched reach and technology-driven solutions, Bluedart is your e-commerce courier.
Shiprocket
Minimum Charge: ₹26 per 500g
Delivery Time: 24 to 72 hours
Coverage: 19,000+ PIN codes
Shiprocket is transforming the way e-commerce businesses manage logistics by partnering with 25 courier providers, allowing businesses to select the best delivery options.
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- Inventory Management. Centralised control with real-time updates and two-way inventory synchronisation.
- Analytics Dashboard. Access a single-view dashboard to make data-driven decisions and manage all orders efficiently.
- Returns & Refunds. Simplify the returns process with automatic refund processing and easy return requests from the tracking page.
With AI-driven solutions, Shiprocket’s platform integrates your sales channels, allowing you to manage orders, inventory, and returns all in one place. Shiprocket’s tech-driven approach makes it ideal for e-commerce entrepreneurs.
DHL
Minimum Charge: ₹26 per kg for GoGreen Plus
Delivery Time: 2 to 20 days
Coverage: 220+ countries
As a global leader in logistics, DHL provides unmatched international shipping solutions. It ensures seamless cross-border operations for businesses.
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- DHL Global Forwarding. Facilitates international and domestic freight deliveries, connecting businesses worldwide through robust trade networks.
- DHL Supply Chain. As the leading contract logistics provider, it optimises supply chains with reliable and flexible logistics support, whether locally or internationally.
DHL combines cost efficiency with eco-friendly solutions, making it a preferred partner for businesses seeking reliability and sustainability in their operations.
Uncle Delivery
Minimum Charge: ₹44 to 48
Delivery Time: Same-day
Coverage: Delhi, Mumbai, Bangalore, Hyderabad
Relatively new yet rapidly growing, Uncle Delivery offers dependable 24/7 services. With their express options and a focus on both small and large parcels, it’s perfect for urgent business needs.
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- Wide Range of Delivery Vehicles. Customers can choose from motorbikes, 7 ft. trucks, 8 ft. trucks, and more to suit their delivery needs.
Though currently operating in a limited number of cities, namely Delhi, Mumbai, Bangalore & Hyderabad, Uncle Delivery is gaining trust for its reliability.
Porter
Minimum Charge: ₹44
Delivery Time: Same-day
Coverage: 19 cities
Founded in 2014, Porter addresses the inefficiencies of last-mile delivery, making its name for intracity logistics.
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- Door-to-Door Delivery. Provides doorstep pick-up and delivery across cities without any hassle.
- On-Time, Every Time. Offers multiple courier delivery modes to suit preferences, guaranteeing timely shipments.
- Free Shipping Label Printing. Simplifies operations by handling label printing; businesses only need to share their CR number.
If your business relies heavily on local deliveries, Porter is worth exploring.
Delhivery
Minimum Charge: ₹40
Delivery Time: 1 to 72 hours
Coverage: 18,600+ PIN codes
With a focus on scalability, Delhivery handles high-volume deliveries for e-commerce giants. Delhivery’s advanced technology further enhances logistics processes, making it a dependable partner for businesses aiming to scale.
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- Pan-India Reach. Deliver to even the remotest locations with coverage across 18,600+ PIN codes.
- 2-Day COD Remittance. Receive COD payments within two days to free up working capital, with no additional charges.
- Quality Check on Returns. Ensure return orders are verified at the customer’s doorstep, improving the saleability of returned shipments.
Delhivery’s blend of technology, extensive reach, and customer-focused solutions makes it an excellent choice for businesses looking to streamline logistics while scaling operations.
India Post
Minimum Charge: ₹15 per 50g
Delivery Time: 1 to 2 days for local packages
Coverage: 155,000+ locations
For businesses on a tight budget, India Post provides affordable, reliable services. It is particularly suitable for businesses catering to remote and rural areas.
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- Business Parcel. A premium surface service designed for economical and reliable distribution (handles up to 35 kilograms with a maximum length of 150 centimetres or a combined 300 centimetres for length and circumference)
- Track and Trace System. Offers an internet-based tracking service, enabling customers to monitor consignments from booking to delivery.
While slower than private players, India Post remains the backbone of India's logistics.
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