Multiple-drop-off - borzo delivery truck

Why Multi-Drop Delivery is Beneficial for Your Business

Ever faced the need to deliver over ten parcels in a day? Imagine the hassle of booking ten couriers just for that! It is precisely for this reason that we crafted this article for you.

First of all, what is “multi-drop delivery”? It is when delivery service providers use one vehicle to deliver multiple parcels along the same route rather than having to make individual deliveries to each customer or location for each item.

Next, who needs this service? The e-commerce industry is one to name, with its top categories being the fashion & retail industry, beauty & personal care products, household goods, and electronics. Even without being in e-commerce, if you find yourself in any of these categories, you might need multi-drop deliveries if you are not already using them.

Now we move on to discuss the benefits multi-drop deliveries have.

Benefit 1: Efficient Delivery

With multi-drop deliveries, you can easily dispatch multiple orders in one pick-up. Drivers must complete drops quickly, efficiently, and without delays because their time is valuable. This brings your business more value with the time you save.

Benefit 2: Cost Saving

Delivery routes change according to customer demand, driver availability, and traffic conditions. That’s why many logistics companies are moving away from fixed schedules and towards more dynamic routes that can flex to meet modern demands. Having one vehicle do all your deliveries in one go helps you save the cost of getting multiple couriers to do individual deliveries.

Benefit 3: Customer Satisfaction

People are no longer willing to wait around for a delivery – they want to know when you’ll reach them. Same-day deliveries with multiple stops ensure that these products get delivered immediately. After the delivery, the customer can rate and comment on the courier. It’s an excellent method to keep track of client satisfaction and ensure your staff is driven to provide excellent customer service and high-quality products.

You now know what a multi-drop delivery is, and what benefits it can give your business. You could benefit from our multi-drop delivery option if you send multiple same-day parcels a day. Borzo allows multiple delivery drop-offs with any vehicle of choice. To be more efficient with your delivery route, you can optimize it with just one click! Our route optimizer automatically arranges your delivery addresses by location– this shows you the cheapest option and gets your products delivered faster to your waiting customers! All are made possible by booking via the website or our mobile app (Android & iOS).

What about volume delivery? Don’t worry. Our sales team’s got your back! We are more than happy to assist you with any questions, especially about multiple drop-offs. 💙

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