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What Is India's Post's Speed Post?
The India Post's Speed Post service stands as a testament to the enduring relevance and efficiency of postal services. While technological advancements have made instant communication possible, the need for traditional postal services remains, especially for sending crucial documents like official papers and commercial reports. Established in 1986 under the name EMS Speed Post, this high-speed postal service has been a lifeline for many people around the country, offering fast and reliable delivery of parcels, letters, documents, and more.
Benefits of Speed Post Courier Services
Speed Post offers multiple functions for all types of clients. With its extensive network and advanced tracking system, customers can enjoy:
24-Hour Booking Facility: Enjoy the convenience of booking your shipments at any time of the day with India Post's 24-hour booking facility.
Delivery Information on SMS: Receive instant updates on your parcel's delivery status directly to your registered mobile number. India Post sends SMS notifications when your consignment is received at the delivery post office and confirms delivery upon successful completion.
Book Now, Pay Later: Say goodbye to upfront payments with India Post's "Book Now, Pay Later" option. Corporate and contract customers can avail themselves of credit facilities, allowing for seamless transactions without immediate payment requirements.
Volume-Based Discounts: Benefit from significant discounts on shipping costs with India Post's volume-based discount system. Corporate and regular customers enjoy preferential rates based on the volume of shipments, saving on overall shipping expenses.
Compensation for Delays and Loss: In the unfortunate event of delays, loss, pilferage, or damage to your shipments, India Post provides compensation to mitigate any financial losses. Receive compensation equivalent to double the Speed Post charges or INR 1000, whichever is less, ensuring peace of mind and customer satisfaction.
Internet-based Track and Trace System: Stay informed about the whereabouts of your consignments with India Post's internet-based track and trace system.
How to Track India Post Shipments
Follow these simple steps to stay updated on your parcel's whereabouts:
- Visit the India Post website or mobile app.
- Enter your tracking number provided at the time of booking.
- Receive real-time updates on your shipment's status, including its current location and expected delivery date.
Conclusion
While the world may be moving towards digital communication, the market leader in the domestic express industry, Speed Post Courier by India Post, continues to offer a reliable, efficient, and cost-effective solution for all your shipping needs. However, for businesses, it is always recommended to partner with delivery aggregators or courier companies to avoid any delay in shipping operations.
Ready to simplify your shipping process? Borzo, the dependable courier service, is here for you. Explore their website or grab the Borzo app on Google Play Store or Apple Store. Partner with Borzo today.
FAQs
Complaints can be lodged under the following conditions:
- Once the number of days within which service would be provided as per the prescribed service standard is over.
- Within 60 days of the transaction or availing of a service.
Complaints can be registered through various channels:
At Post Office:
a) Complaints and Suggestion Books for service-related issues are available in all post offices. Customers can request these books for lodging complaints or providing suggestions for improvement.
b) For Value Payable articles, complaints are to be lodged at the office of booking. (Some cases may involve payment of charges)
c) Complaints regarding Postal Life Insurance (PLI) or Rural Postal Life Insurance (RPLI) can be handed over or posted to the Deputy Divisional Manager (PLI/RPLI) stationed at each Circle Office headquarters and Development Officer (PLI).
By Hand or By Post at:
a) Any of the 11,103 Sevottam Compliant Customer Care Centers across the country.
b) The Post Office where the transaction took place.
c) The Office of the Senior Superintendent of Post Offices.
Online:
a) Complaints relating to any deficiency in service can be registered online on the India Post website or at www.pgportal.gov.in.
At Post Office:
a) Complaints and Suggestion Books for service-related issues are available in all post offices. Customers can request these books for lodging complaints or providing suggestions for improvement.
b) For Value Payable articles, complaints are to be lodged at the office of booking. (Some cases may involve payment of charges)
c) Complaints regarding Postal Life Insurance (PLI) or Rural Postal Life Insurance (RPLI) can be handed over or posted to the Deputy Divisional Manager (PLI/RPLI) stationed at each Circle Office headquarters and Development Officer (PLI).
By Hand or By Post at:
a) Any of the 11,103 Sevottam Compliant Customer Care Centers across the country.
b) The Post Office where the transaction took place.
c) The Office of the Senior Superintendent of Post Offices.
Online:
a) Complaints relating to any deficiency in service can be registered online on the India Post website or at www.pgportal.gov.in.
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