The Importance of Live-Tracking Your Outsourced Same-Day Deliveries for Your Waiting Customers
In the past few years, same-day delivery has become one of e-commerce’s hottest topics. Many online shoppers expect products to be shipped and delivered within a narrow time frame, thus, many e-commerce companies have started asking their logistics partners how they can offer this service. At the same time, more retailers are outsourcing their last-mile delivery services to third-party logistics providers (3PLs). This blog post focuses on how you can live-track your outsourced same-day courier services to increase your supply chain efficiency.
What Is Live-Tracking for Your Same-Day Deliveries?
Live-tracking is the process that lets you track your same-day deliveries in real time through a platform provided by your 3PL. The live-tracking feature is essential for same-day deliveries because your customers, who are waiting for their deliveries, want to see where their packages are. Unfortunately, many retailers don’t offer live tracking for their same-day deliveries because they don’t know how to set it up.
Fortunately, most 3PLs have developed sophisticated tools that let retailers offer live tracking for their same-day deliveries. When you select a 3PL to handle your same-day deliveries, make sure it has a live-tracking system.
Why is Live-Tracking Important for Your Same-Day Deliveries?
Live tracking is important for your same-day deliveries because it allows your customers to follow the progress of their orders. This feature is essential because many people wait for their deliveries at home. They want to know where their deliveries are when they wait for their packages. They are less stressed while waiting when they know where their deliveries are. When your customers are less stressed while waiting, they will likely be happier with your service.
How to Track Your Same Day Delivery Services with Live Tracking?
First, you need to choose a 3PL that will provide live tracking for your same-day deliveries. When you choose a 3PL that offers live tracking, you need to make sure that you understand its tracking system. When you understand your 3PL’s tracking system, you can start using live tracking for your same-day deliveries. When you start using live tracking for your same-day deliveries, you need to share your tracking information with your customers. Most 3PLs use a mobile app that allows you to share your tracking information with your customers. This is how your customers will see their packages moving toward their homes.
How Can You Achieve Greater Supply Chain Efficiency with Live Tracking?
Live tracking makes it easier for you to achieve greater supply chain efficiency for your same-day deliveries. When you track your same-day deliveries in real time, you can identify inefficiencies in your operations and correct them to reduce your operational costs. For example, when your same-day deliveries are stuck in traffic, you can adjust your processes to account for the delay. In fact, when you track your same-day deliveries in real time, you can solve many problems before they become problems.
To summarize, same-day deliveries have become one of e-commerce’s hottest topics because consumers demand fast deliveries from the retailers they buy from. At the same time, more retailers are outsourcing their last-mile delivery services to third-party logistics providers. When you start tracking your same-day deliveries in real time, you can see where your shipments are and what is delaying them. This insight will help you identify and correct inefficiencies in your operations, which will ultimately help you reduce your operational costs.
All Borzo deliveries can be tracked live to assure you and your clients that your parcels are safe on their routes. Once an order is active, you can monitor the location of your packages through our website or mobile app. Talk about convenience! For volume deliveries, inquire from our sales team.