Emergence of Online Food Delivery Services

Find out why more and more people are choosing to order their meals online!
Mercado de entrega - fon - borzo delivery

With innovations and improvements in technology as well as the advent of COVID-19, millions of people now prefer to order food home using popular mobile application based online food delivery services in India. This provides more convenience to customers as they can order food from any restaurant of their choice within seconds. This saves them the hassle of having to deal with poor delivery services offered by restaurants and provides a single universal platform for users to order from many different restaurants instead of having to separately call each restaurant. Most importantly, it helps save plenty of time for customers. 

However, with the success of food delivery companies in India, there are several players in this competitive marketplace. Thus, choosing a fast and reliable food delivery service is critical, and it is an exercise that can be challenging. 

Important Prerequisites of Fast Food Delivery Services:

When it comes to delivering food items, time is of the essence. As we know all too well, almost all types of food are best served hot, especially fast-food. As a result, most people would naturally prefer a delivery service that is well established with its network and offers the fastest possible delivery of food from restaurants to the customers.

Secondly, cost. Especially in India, people are extremely cost sensitive and heavily favour online delivery services that provide maximum value at the cheapest possible price. Nowadays, customers are always wondering – ‘What is the cheapest fast food delivery service?’ Price is at the top of almost every Indian consumer’s mind. 

Fast-food items must be delivered safely and in a neat manner to ensure that the food is delivered the exact same way it is made. There are often complaints about burgers delivered with their parts being separated, pizzas with toppings and cheese displaced and so on. Thus,  neat and well delivered fast foods add to the customers experience of eating a meal ordered online. 

Lastly, customer service and assistance is extremely important. This means ensuring that all customer queries and complaints are addressed as soon as possible and making sure they are adequately compensated in case required. 


With the widespread popularity for fast-foods along with the emergence of online fast food delivery services, it is pivotal for service providers to ensure that their services are fast, cost effective, safe and that customer assistance is optimal. It requires restaurants to be able to deploy a suite of these services off the shelf, because setting something like this up from scratch is both difficult and costly. A cheaper option for deploying a food delivery infrastructure and system could be to use services such as those offered by providers such as Borzo. 


Borzo has the most affordable delivery prices in the country and has the capability to deliver food items in as little as 45 minutes and even allows customers to track deliveries live via the website or mobile app so you and your clients can be assured that your food is getting to you on time. With Borzo, you can get fast and cheap deliveries without compromising on safety. 

If you have a food business that could benefit from upgrading its delivery infrastructure you may leave your contact details here with your query, while learning more about opening a Borzo business account.

Found this article helpful? Share it!

Borzo India – Borzo India Blog – Emergence of Online Food Delivery Services