Why Multi-Drop Delivery is Beneficial for Your Business

Ever faced the need to deliver over ten parcels in a day? Imagine the hassle of booking ten couriers just for that. The stress would have you pulling your hair off! If you are struggling with this overwhelming dilemma, it is precisely for this reason that we have crafted this article for you.

First of all, what is “multi-drop delivery”? It is when delivery service providers use one vehicle to deliver multiple parcels along the same route, rather than appointing one rider to each customer or location for each item.

Next, who benefits from this service? The e-commerce industry is one to name, with its top categories being the fashion & retail industry, beauty & personal care products, household goods, and electronics. Even without being in e-commerce, if you find yourself in any of these categories, or you ought to distribute over a handful of packages on a single day, you might need multi-drop deliveries– if you are not already using them.

To further discuss the topic, listed below are the benefits of multi-drop deliveries.

Benefit 1: Efficient Delivery

With multi-drop deliveries, you do not have to undergo the process of booking different riders for each package, as you can easily dispatch multiple orders in one pick-up. Drivers must complete drops quickly, efficiently, and without delays because their time is valuable as well as your customers’. This brings your business more value with the time you save, and it is a great way of catering to your customer service.

Benefit 2: Cost Saving

Delivery routes change according to customer demand, driver availability, and traffic conditions. That is why many logistics companies are moving away from fixed schedules, and they are now mostly leaning towards more dynamic routes that are flexible enough to meet modern demands. Having one vehicle to do all of your deliveries in one go, eliminates the hassle and the cost of getting multiple couriers to do individual deliveries.

Benefit 3: Customer Satisfaction

When purchasing products online or on e-commerce platforms, consumers do not have the patience to wait for a long time to get their package. People are rarely willing to wait around for a delivery– they want to know when their orders will arrive. Same-day deliveries with multiple stops ensure that these products get delivered immediately. After the delivery, the customer can rate and comment on the courier based on how they handled the package etc. It’s an excellent method to keep track of client satisfaction and to ensure your staff is driven to provide excellent customer service and high-quality products.

You are now familiar with multi-drop delivery, and its positive effect for your business. You are most likely to benefit from our multi-drop delivery option if you send multiple same-day parcels a day. Borzo allows multiple delivery drop-offs with any vehicle of your choice. To be more efficient with your delivery route, you can optimize it with just one simple click! Our route optimizer automatically arranges your delivery addresses by location– which will then show you the cheapest option to reach your awaiting customers faster! All these are made possible by booking via our website or our mobile app (Android & iOS).

What about volume delivery? No need to worry, our sales team’s got your back! We are more than happy to assist you with any questions that you have, especially about multiple drop-offs. 💙

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