To increase your supply chain efficiency, you can live-track your outsourced same-day courier services.
The Blooming Business of MyFlowerTree
All success stories must start somewhere. MyFlowerTree began with five people dispatching 20 orders daily, only operating in 20 Indian cities and struggling to cover even one region due to low bandwidth. These numbers are not a good sign if you are a gifting business in a society whose majority purchases gifts at the last minute. Also, what good is a present if it arrives further in the future?
With challenges in dispatching orders, business growth, and bandwidth, MyFlowerTree weighed its options and chose Borzo. Borzo equips businesses with the ability to satisfy same-day deliveries without worrying about delivery. To quote Akshat Goswami, MyFlowerTree’s Assistant Manager for Operations, “Our overall experience with Borzo has been excellent…Before the Borzo partnership, we had to continuously follow up with our delivery boys to check the delivery status. But now, the entire process has become hassle-free, and we are focused on our core business…”
On Borzo’s partnership with MyFlowerTree, Borzo India Country Marketing Manager Devesh Gangal proudly shares how Borzo aided the company’s growth through their “revolutionized tech platform” and by “solving their issues and concerns on a real-time basis.” As a result, on occasions where gifts are extra hard to keep hidden from receivers, like Mother’s Day, Valentine’s Day, and the likes, Akshat shares “very encouraging” numbers: a 60-70% decrease in delivery times for same-day deliveries, made possible by the logistics company’s real-time chat support and the ability to be at the customer’s door within an hour.
Whether an order is made months before or on the celebration day, all is made possible by Borzo’s sophisticated algorithms. It can process numerous deliveries via geographical routes, package content, and couriers to ensure fast, affordable, and precise deliveries regardless of route, transport, and the physical package.
Now, through Borzo, individuals share their love– the MyFlowerTree way– in 408 Indian cities and 28 international locations, with 1,200 orders dispatched daily. Not to mention, 95% of MyFlowerTree orders are assigned couriers less than two minutes after booking, and more than 70% of them are already picked up within 20 minutes.
Because of such a positive customer response and the growth Borzo has helped MyFlowerTree achieve, Akshat reveals that they have all intentions to scale up their partnership further with Borzo in the coming months.
So, the next time you want fresh flowers or fruits, designer gifts, or pastries as sweet as you delivered to your loved ones, through MyFlowerTree, Borzo will (literally) deliver. 💐
Inspired by their growth? Talk to our sales team and explore your opportunities with us! 💙😊
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