Gone are the days of pre-ordered meals and batch orders with cut-off times. With restaurants going online on their website or food delivery apps, the customer’s ordering process happens in minutes.
For business owners, this means secured sales. There are fewer barriers for customers to buy food, and the decision-making process is shorter than offline ordering.
The greatest enemy of hungry customers is the long waiting time. It starts once your restaurant receives their order. You would need time to prepare it, on top of the time it takes to deliver it. When a restaurant offers a same-day delivery option, customers are more likely to proceed with their order.